Terms of Service
Effective: 13 August 2026
These Terms of Service ("Terms") govern access to and use of Balled Up: Tap & Climb ("Balled Up", the "Game"), its Android and iOS versions, the official browser preview, website and related support services (together, the "Services").
The Services are developed and operated under the Appydos Studios name ("Appydos", "we", "us" or "our"). By downloading, accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Eligibility
Balled Up is intended for a general audience aged 13 and over and is not directed to children under 13. A content rating indicating that the Game may be suitable for younger users does not change its intended audience.
If you are under the age of legal majority where you live, you may use the Services only with permission from a parent or legal guardian. The parent or guardian is responsible for supervising the minor's use, including any purchases.
2. Limited licence
Subject to these Terms and applicable app-store rules, Appydos grants you a limited, personal, revocable, non-exclusive, non-transferable licence to access and use the Services for private, non-commercial entertainment. No ownership right in the Game, its content or any virtual item is transferred to you.
3. Acceptable use
You must not:
- use the Services unlawfully, fraudulently or to harm another person;
- copy, sell, sublicense, distribute or commercially exploit the Services except where applicable law expressly permits it;
- reverse engineer, decompile or attempt to extract source code except to the limited extent that applicable law does not allow that restriction;
- use cheats, bots, automation, modified clients, exploits or unauthorised software to alter gameplay, scores, rewards, purchases or advertising;
- interfere with the Services, evade access controls, introduce malicious code or attempt unauthorised access to systems or data; or
- impersonate another person or misrepresent affiliation with Appydos.
4. Progress and guest play
Ordinary play does not currently require a separate Appydos account. Progress, settings and unlocks may be stored locally, through a platform service or through a service-specific player identifier.
You are responsible for maintaining device and platform access. Clearing app data, changing devices, deleting a platform account or using unsupported software may cause local progress to be lost. Where the Game supports restoration, we will use reasonable efforts to restore eligible purchases and entitlements.
5. Purchases
Mobile purchases are processed by the app store through which you obtained the Game, such as Google Play or Apple's App Store. Prices, taxes, payment methods, refunds and chargebacks are governed by the store's terms and applicable law. Appydos does not receive your full payment-card details.
Do not make a purchase unless you are authorised to use the selected payment method. Parents and guardians should use available device purchase controls for minors.
6. Virtual currency and items
Stars, ball skins, worlds, power-ups and other virtual content are licensed for use inside Balled Up. They are not money, stored value, property or a financial instrument, have no cash value and cannot be transferred, sold or redeemed outside the Game unless applicable law requires otherwise.
We may rebalance, correct, replace or withdraw virtual content when reasonably necessary to operate, secure or update the Game. We will not deliberately remove a paid entitlement without providing the remedy required by applicable law or the relevant app-store rules.
7. Advertising and rewards
The mobile Game may offer advertising-supported features, including optional rewarded advertisements. A reward is granted only after the advertising provider confirms completion. Advertising availability, consent and age treatment may vary by region, device and applicable law. Our Privacy Policy explains the related data practices.
8. Feedback
If you submit suggestions or feedback, you grant Appydos a worldwide, perpetual, irrevocable, royalty-free right to use, adapt and incorporate that feedback without compensation or attribution. This does not transfer ownership of personal information contained in the submission, which remains governed by the Privacy Policy.
9. Intellectual property
The Services, including their software, game mechanics as expressed in the Game, artwork, characters, names, logos, audio, text and other content, are owned by or licensed to Appydos and are protected by intellectual-property laws. These Terms grant only the limited licence stated above.
10. Third-party services
The Services may rely on app stores, billing, achievements, analytics, advertising, hosting and other third-party services. Their separate terms and privacy policies may apply. We are not responsible for third-party services outside our reasonable control, but nothing in these Terms limits responsibility that applicable law does not allow us to exclude.
11. Updates and availability
Balled Up is under active development. We may add, change, suspend or discontinue features, worlds, events, platform support or the browser preview. We do not promise that every feature will remain available permanently.
We may require updates for security, compatibility or continued use. The Services may occasionally be unavailable because of maintenance, faults, network conditions or events beyond our reasonable control.
12. Suspension and termination
We may restrict or terminate access where we reasonably believe these Terms were materially breached, the Services or other users are at risk, fraud or unlawful activity occurred, or action is required by law or a platform provider. Where reasonably practicable, we will give notice and an opportunity to contact support.
13. Warranties and liability
The Services are provided on an "as available" basis. To the maximum extent permitted by law, we do not promise uninterrupted operation, compatibility with every device, preservation of local progress or that the Services will be free from every fault.
To the maximum extent permitted by law, Appydos is not liable for indirect, incidental, special or consequential loss, lost profits, lost data or loss resulting from unauthorised access outside our reasonable control. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded or limited.
14. Apple-specific terms
If you obtain Balled Up through Apple's App Store, these Terms are between you and Appydos, not Apple. Appydos, not Apple, is responsible for the Game, its support and claims relating to it. Apple has no obligation to provide maintenance or support.
Your licence is limited to use on Apple-branded products you own or control as permitted by the Apple Media Services Terms and Conditions, including applicable Family Sharing rules. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the Apple-specific provisions against you.
Apple's standard end-user licence agreement also applies unless Appydos supplies a compliant custom licence agreement through App Store Connect.
15. Governing law
These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law rules. Courts in Tel Aviv-Jaffa, Israel, will have jurisdiction, unless mandatory consumer law gives you the right to bring a claim elsewhere. Before starting formal proceedings, please contact us so we can try to resolve the issue.
16. Changes to these Terms
We may update these Terms as the Services, law or platform requirements change. The current version will be posted at this URL with a revised effective date. If a material change requires notice or consent, we will provide it as required before the change takes effect.
17. Contact
Appydos Studios
Developer of Balled Up: Tap & Climb
Support: support@appydos.com
Privacy: privacy@appydos.com
Created by Appydos Studios.